The UK Government published its proposals for the reform of broadcasting and telecommunications regulation at the end of 2000. Aims are to stimulate the communications and media market in the UK, ensure universal access and safeguard citizens and consumers.
Telecommunications services providers do not offer any concessions on grounds of disability. Under the Chronically Sick and Disabled Persons Act 1970, local authorities have the duty to assess the needs of disabled people for help with the costs of a telephone service and any special equipment necessary. This may include installation costs and rental, but call charges are not included. There are a number of charities and voluntary associations who may also be able to provide assistance.
A number of regulations have been introduced to ensure that Telecommunications services comply with the EC directive on the Application of Open Network Provision (ONP) to voice telephony and Universal Services for Telecommunications.
The current government has embarked on an overhaul of its component institutions and services and there is strong emphasis on "modernising" services for citizens. It has been long recognised that older people in the UK have been amongst the poorest sections of the population, receiving poor standards of services and care. Initiatives such as "Better Government" aim to redress these problems through better integrated services, better information, better access to services and more open and transparent decision-making.
Although the potential of new technology is recognised, no clear development strategy or targets have been mapped out in respect to ICT. There have been a number of recent policy initiatives in the UK that have aimed at empowering older people and their carers improving their quality of life. "Better Government for Older People" has set up pilot projects in respect to:
Lobby groups in the UK mostly are groups formed by professionals, such as charity funds, Alzheimer Society, RADAR RICA and RNIB.
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